One of our large hospitality clients was thrilled to tell us that our work was responsible for about 5% of their quarterly revenue! What's equally impressive is that the process used to deliver that performance represents a major achievement in technology adoption acceleration services.
On June 28, 2010, Frantz Group professionals surpassed 2,000 property management system (PMS) installs on behalf of a large hotel franchisor. This incredible achievement allows our client to see their bottom line clearly, move forward with streamlined efficiencies and collect $25 million in revenue from signed properties.
The project began on October 1, 2009, when our client sought assistance transitioning approximately 2,500 properties from legacy applications to various PMS platforms, including a web-based solution for limited service properties. For nearly one year, Frantz Group combined direct mail pieces, follow-up calls, and implementation efforts to install, sign, and/or approve 90 percent of all eligible properties, which exceeded the client's goal.
During the final 2-month push, over 450 properties were scheduled for installation. The streamlined implementation demonstrates Frantz Group's ability to handle powerful projects and deliver top-notch results to its clients.
Frantz Group has worked with franchise operations for the past 7 years. Comprehensive services include data cleanse, profiling, demand generation, telesales and project management into quick serve, hospitality and lodging. For more information about these and other Frantz Group capabilities, contact Ken Heun (kenh@thefrantzgroup.com) at 262-204-6021
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